Benefits of Customer Lifecycle Management

Learn How CLM Works @ SAP

Engage with SAP and customers for life-long success

Objective of CLM

Increased cloud customer retention and renewals. Improved customer engagement practices for partners. Improved alignment SAP and Partners on cloud customer engagement activities.

Partner Target Role(s)

  • Customer Engagement Executive (CEE)

Fees & Funding

Partner fee: € 0,00,-

Duration: can be different / depends on the Course.

Value for Partner

  • Giving Tools and Resources for renewals.
  • Activating CEE role for innovative approach.
  • Customer Engagement pillars for success.
  • Best Practices for Customer Engagement Success.