Benefits of Customer Lifecycle Management
Learn How CLM Works @ SAP
Engage with SAP and customers for life-long success
Objective of CLM
Increased cloud customer retention and renewals. Improved customer engagement practices for partners. Improved alignment SAP and Partners on cloud customer engagement activities.
Partner Target Role(s)
- Customer Engagement Executive (CEE)
Fees & Funding
Partner fee: € 0,00,-
Duration: can be different / depends on the Course.
Value for Partner
- Giving Tools and Resources for renewals.
- Activating CEE role for innovative approach.
- Customer Engagement pillars for success.
- Best Practices for Customer Engagement Success.