COVID-19

We Keep Business Moving

Special support for partners

Stay Safe and Stay Healthy

As the world deals with the COVID-19 pandemic, please know that SAP is doing everything possible to support you through these challenging times. We have assembled a selection of tools, training and open access to SAP solutions to help you succeed in the remote business world in which we now find ourselves.

Karl Fahrbach

Chief Partner Officer, SAP

Support Through Challenging Times

During these challenging times we are here to help and let you know you are not alone. We want to ensure that you are receiving the latest information about services and offers available to you, and to our customers. We are here to help, guide and offer support to you, our CFPI partners. SAP has pulled together teams and digital spaces to give you consolidated support and to help keep business running in these challenging times. This clear information can be accessed by you from one central location. We are in this together, and together we are stronger, more flexible and agile.

Rumyana Trencheva

Senior Vice President GCO MEE, SAP

Business Continuity

Tools, Training and Open Access to SAP Solutions

9 areas you should be leveraging in these

challenging times

  1. Continued Certification
  2. SAP Credit Services
  3. Conferences, Stay in Touch
  4. Presentation
  5. Managing Employees
  6. Team Collaboration
  7. Communication (Social Channels)
  8. Video Messaging
  9. Hosting Events & Webinars

Continued Certification – Latest News

  • Integration Certification Extension This one-time extension (of three months) is for certifications set to expire between April 1, 2020 and June 30, 2020.
  • Free Integration Consulting Sessions Thirty-minute sessions for Independent Software Vendors and partners with valid certifications. Contact your SAP ICC consultant or email icc@sap.com.
  • Deadline Flexibility The re-certification timeline has been extended 3 months. If your certification expired between January and March 2020, your solution can still be re-certified with the regular discount.

SAP Credit Services – Latest News

  • SAP Credit Services offers flexible payment plans, deferred initial re-payment, and improved ROI on SAP projects. This isn’t specific to COVID-19, but may be helpful.
  • Ask your partner manager for details

Team Collaboration – SAP Ruum

  • A lightweight project management and collaboration tool to optimize processes.
  • Ruum has created two custom checklist templates, adapted from the Centers for Disease Control and Prevention (CDC) to help businesses and individuals plan, prepare and respond to COVID-19.
  • These custom templates can be easily used by businesses, nonprofits, families, individuals or anyone who needs a starting point to create a plan.
  • To access these templates for free, please visit the site here.

Team Collaboration – SAP JAM

  • Tool: SAP JAM is a free of charge, collaboration platform
  • Possible to create private groups, for internal teams & public for customers
  • Purpose: Connect people in groups, share information and expertise, Improve business communication
  • 2 uses cases: Internal use for Enablement & External use for deal rooms with customers

Team Collaboration – MURAL

 

  • Tool: Virtual Design Thinking, allows a team to collaborate in the real time, using post-its etc.
  • Interactive working session with all attendees, using one whiteboard (everybody can contribute)
  • Free of charge, intuitive, easy to start, quick training videos available
  • Suitable for internal and external working sessions

Managing Employees & Teams –SAP Qualtrics

  • The following XM tools will be free and publicly available for all organizations:
  • Remote Work Pulse
  • COVID-19 Pre-Screen & Routing
  • Remote Work Pulse helps organizations understand how their employees are doing and what support they need as they adapt to new work environments, helping organizations close experience gaps and maintain business continuity. In just four days, thousands of organizations have signed up for this free Experience Management (XM) Solution. It is the first of several free XM Solutions that will be rolled out in the coming days.

Hosting Virtual Events & Webinars –ON24

  • Hosting tool for webcasting and virtual events.
  • Live and on-demand data-rich webinar and multimedia content platform offering real-time insights.

SAP Offer

  • Up to 10 free webinars per partner
  • Agency support that includes webinar console setup, follow-up emails and 30 min dry-run with presenters for only €125

Stay in Touch – Skype, Zoom, MS Teams

  • Microsoft Teams
    Working HUB: Invite everyone you work with to chat, meet, call, and collaborate all in one place, no matter where you are
  • Zoom
    Zoom is recommended for teams with high external communication needs or where advanced moderator features are required
  • Skype for Business
    Chat, Online Meeting and Calling. Easy to set up and join

Presentations –Personify

  • Provides high quality virtual customer collaboration experience by having the presenter overlay content.
  • It can be used with Teams, Zoom and Skype for Business
  • Make your virtual presentations more engaging you are cut out and visible on any screen, also on your ppt slides.
  • Presenting in front of every content (e.g. presentations & demos) using screenshare capabilities.
  • How to video available
  • Price: check website

Partners all share a few things…

Listen to Rumyana Trencheva
Senior Vice President GCO MEE, SAP

Social Channels – LinkedIn

  • Tool: LinkedIn is a career-oriented social network, LinkedIn Sales Navigator is an additional license for sales reps
  • Useful for: Sales, Demand Generation, Marketing
  • Purpose: Expand network, find prospects, customer interaction
  • Costs: Starts with 594,96€/year/person

Social Channels –Xing (Premium)

  • Tool: XING is a career-oriented social network, which is primarily focused on the German-speaking market
  • Useful for: Sales, Demand Generation, Marketing
  • Purpose: Expand network, find prospects, customer interaction
  • Costs: XING Premium: 94,50 €/year/person. XING Pro Business: 705,36 €/year/person
  • 3 easy steps to start, 1 hour per day time investment

Video Messaging –YouTube

  • Video sharing platform, for own Video channel. with access rights for all people or selected people, groups, or privat.
  • Can be used for internal and external sharing
  • Learn How: YouTube Academy
  • Video blog, training videos, information sharing, explanation videos, your tv channel, live streams
  • Cost: Free

Video Messaging –Camtasia

  • Combined Screen Recorder and Video Editor – allows professional video editing for high quality videos and screen recording
  • Creation of edited videos for social platforms
  • Creation personalized edited video-messages
  • Creation of edited demo-videos

Leverage from the COVID-19 Partner Resource Center

As the world deals with the COVID-19 pandemic, please know that SAP is doing everything possible to support you through these challenging times. We have assembled a selection of tools, training and open access to SAP solutions to help you succeed in the remote business world in which we now find ourselves.

You can easily access these resources from the new COVID-19 Partner Resource Center located on SAPPartnerEdge.com.